Keeping Your Contact Center One Step Ahead Combining Lean Six Sigma and Franklin Covey’s 4DX can establish a powerful framework for eliminating waste and continuously optimizing operations in customer care …
Balancing Affordability and Sustainability: Strategies for Utilities In today’s rapidly evolving energy landscape, utilities face the dual challenge of ensuring affordable services while committing to sustainable practices. As consumers become …
The Art of Recruiting Strategies for Attracting Top Talent In today’s cutthroat job market, recruiting has taken on a new level of importance. Organizations are constantly battling for top talent, …
Unlocking Potential: The Role of Leadership Mentorship in Employee Growth Leadership goes beyond simple management; it is about nurturing employee growth and advancement. Central to this notion is mentorship, a …
The Power of Continuous Learning: Strategies for Skill Expansion in the Workplace By Bresheta Steenkamp In today’s dynamic and ever-evolving job market, the significance of continuous learning cannot be overstated. …
Come meet our new Vice President of Sales, Andy Yudin, and our Client Relations expert Elsa Avila on March 18 to March 20th, Miami-Coral Gables, Florida.
The Indispensable Role of Human Intelligence Despite AI’s impressive capabilities, the collections industry must rely on more than technology. Human intelligence plays a crucial role in several areas: 1. Empathy …
Virtuoso to attend 2019 Annual Utilities Credit & Collections Symposium Come meet Evelyn Canjura-Valdez our new Business Development Manager and Watse Krol our COO. March 11 – March 13 at …
Life Pro Tips: See your credit score and report, for free. We’ve all tried it, haven’t we? Paying $1 to see our credit report/credit score only forgetting to cancel …
