Qualities Desired

• Being self motivated, goal-focused, and coming to work with a positive attitude
• A team player who is reliable and competitive
• Adaptable to difference situations while maintaining emotional composure
• High level of integrity and accountability
• Able to multi-task while having a conversation with a consumer
• Past collection experience is a bonus!

Education Requirements

• High school graduate/GED required
• Some college education or a Bachelors degree is a bonus!
• Being Bi-lingual is a bonus!

Job Requirements

• A full-time Job (40 hour weeks)
• Must be able to pass and maintain a criminal background check
• Must be fluent in conversational English and be able to read and write.
• PC proficiency (Microsoft office experience is a bonus)
• Sales and negotiating skills are highly recommended
• Must be customer service oriented
• Legally eligible to work in the United States of America

Regardless of your level of experience we are looking for trainable talent to become a part of our high performing, energetic team.

• Arrange for debt repayment or establish repayment schedules, based on consumers' financial situations.
• Answer consumer questions regarding problems with their account
• Able to work diligently and consistently through an 8 hour day
• Locate and monitor overdue accounts, using computers and a variety of automated systems
• Able to adapt to multiple consumers' needs and maintain professionalism
• Ability to maintain confidentiality with a high level of trustworthiness
• Successfully complete/pass training in regards to compliance and regulations in the industry, as well as company policies and practices.
• Maintaining compliance with all rules and regulations pertaining to the industry