About

Virtuoso Sourcing Group

Virtuoso is a nationally licensed and WBE-certified omnichannel contact center, supporting clients across customer care, accounts receivable management, and call center technology.

We design custom solutions that keep consumers engaged, satisfied, and current with payments—blending voice-based strategies, SMS and email outreach, and cloud-hosted tools into a unified platform. Our services help organizations optimize internal operations while delivering high-quality, affordable service at scale.

Whether navigating compliance, scaling outreach, or modernizing customer experience, Virtuoso serves as a strategic partner in building lasting connections. Our team combines omnichannel engagement with actionable business analytics and consulting to help clients make smarter decisions and drive measurable outcomes.

The name Virtuoso reflects a commitment to excellence, precision, and performance. Every member of our team is dedicated to living up to that standard—delivering work that’s not just competent, but masterful.

Trust. Compliance. Capability.

Nationally Licensed

Virtuoso is a nationally licensed debt collection agency, serving clients and consumers across the United States with professionalism and integrity.

Multilingual Support

Our certified agents and managers communicate fluently in multiple languages, reducing barriers and enhancing engagement with diverse customer bases.

Cloud-Hosted Infrastructure

Our platform is built on enterprise-grade cloud technology, ensuring secure data handling, scalability, and alignment with industry-leading standards.

Regulatory Compliance

FDCPA, PCI, HIPAA, TCPA, FISMA, FCRA—Virtuoso operates within a tightly regulated industry, and our QA team ensures full compliance and continuous oversight.

ACA International Member

Virtuoso is a longstanding and active member of ACA International, reflecting our commitment to industry best practices and professional development.

A+ BBB Rating

Our A+ rating from the Better Business Bureau is a rare distinction in our field, earned through consistent ethical conduct and responsive complaint resolution.

Company Information

Certifications and identifiers that reflect our credibility and operational scope.

  • WBENC Certification
  • DUNS Registration
  • NAICS Classifications
  • SIC Codes
  • UNSPSC Codes

To protect sensitive business information, our certification details are available upon request. Please contact us to receive our full certification profile.